Over the years, I've noticed that my company is spending more money replicating and repeating things -photocopying and similar activities that lead to an unnecessary waste of productivity. What is the solution?
Corporate Portals to increase productivity: Providing instant access to unstructured and structured data in this manner helps create an awareness of the company brand among the employees and they are able to align themselves with the objectives of the organization.
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Employee Relationship Management Tools
The foundation on which any technology works is through the application of people basics. An employee-relationship management package does just that.
ERM is a system and a collection of tools that:
Strengthens corporate communication and culture
Fosters learning - about company products, services and customers in a single personalized and easily accessible format through an enterprise portal
Helps customer-facing employees become more competent to handle customer interactions
Establishes new communication channels - mail, shared folders, mail filters, web mail, calendar and mailing lists.
Newer communication methods like open talk forum management
Enables efficient project management
Smooth workflow management – Forms creation, process management that links applications and processes
Real time access to company training
Targets information to employees based on their interests and needs – User personalization
Reduces time spent in searching for information – unified search tools
Streamlines performance management
Manages resources creatively
Encourages loyalty and commitment from employees
Frees HR department to concentrate on more strategic tasks
Raises productivity
Encourages innovation levels
Reduces turnover
Retains talent – valued employees
Reduces recruitment and training costs
Affords effective and consistent rewarding
A deeper look at employee relationship management:
Content management
Add, delete and modify content
Dynamic page support – Ability to connect with a database
Restricted viewability of content.
User personalization
Site map creation
Content repository
Presentation template creation
New Communication channels
Create and edit mailing lists and discussion forums
Team management definitions
Mailing lists
Discussion forums
Web mail and administration
Bulletin boards for discussion
Employee management
Calendar creation and sharing
Open talk forum for employees
Project management
Creation and approval of estimates
Resource and task definitions
Milestone approvals
Other project management aids like status and reports of projects
Resource management
Create and manage projects through execution
Workflow management
Create and manage processes
Forms management
Track workflow
Today's employee can also use organizational improvement tools to define his promotion strategy and then create projects to undertake for his own personal growth and then execute them with ease.
A web-based ERM (Employee Relationship Management) package is an employee self-service tool that helps an employee take care of routine business tasks far more easily and focus on higher value-added tasks instead. This self-service extends externally to the organization in the form of an Enterprise Self-service model that allows major stakeholders to interact with the organization in a personalized and collaborative manner. On the whole, it is a holistic collaborative solution that includes CRM, Business Intelligence, Knowledge management and a collaborative commerce .
Above, you have read about Employee Relationship Management and how it collaborates as an Enterprise service model. We can create this model for your company along with other services like Business Process Reengineering, Porting Legacy applications to the Web and Enterprise Application Integration.
Contact us with your requirements and our consultants will get back to you within 24 hours.