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ERM TOOLS

Employee Relationship Management tools strengthen corporate communication, improve project management and workflow management skills.

Know how you can use ERM tools in your organization and how we can help you achieve your ERM objectives.

 
SCENARIO

I am the owner of a company that sells X.

Over the years, I've noticed that my company is spending more money replicating and repeating things -photocopying and similar activities that lead to an unnecessary waste of productivity. What is the solution?

 
FEATURED ARTICLE

Corporate Portals to increase productivity: Providing instant access to unstructured and structured data in this manner helps create an awareness of the company brand among the employees and they are able to align themselves with the objectives of the organization.

 


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Employee Relationship Management Tools


The foundation on which any technology works is through the application of people basics. An employee-relationship management package does just that.

ERM is a system and a collection of tools that:

  • Strengthens corporate communication and culture
  • Fosters learning - about company products, services and customers in a single personalized and easily accessible format through an enterprise portal
  • Helps customer-facing employees become more competent to handle customer interactions
  • Establishes new communication channels - mail, shared folders, mail filters, web mail, calendar and mailing lists.
  • Newer communication methods like open talk forum management
  • Enables efficient project management
  • Smooth workflow management – Forms creation, process management that links applications and processes
  • Real time access to company training
  • Targets information to employees based on their interests and needs – User personalization
  • Reduces time spent in searching for information – unified search tools
  • Streamlines performance management
  • Manages resources creatively
  • Encourages loyalty and commitment from employees
  • Frees HR department to concentrate on more strategic tasks
  • Raises productivity
  • Encourages innovation levels
  • Reduces turnover
  • Retains talent – valued employees
  • Reduces recruitment and training costs
  • Affords effective and consistent rewarding

A deeper look at employee relationship management:

Content management

  • Add, delete and modify content
  • Dynamic page support – Ability to connect with a database
  • Restricted viewability of content.
  • User personalization
  • Site map creation
  • Content repository
Presentation template creation
  • New Communication channels
  • Create and edit mailing lists and discussion forums
  • Team management definitions
  • Mailing lists
  • Discussion forums
  • Web mail and administration
  • Bulletin boards for discussion

Employee management

  • Calendar creation and sharing
  • Open talk forum for employees

Project management

  • Creation and approval of estimates
  • Resource and task definitions
  • Milestone approvals
  • Other project management aids like status and reports of projects
  • Resource management
  • Create and manage projects through execution

Workflow management

  • Create and manage processes
  • Forms management
  • Track workflow

Today's employee can also use organizational improvement tools to define his promotion strategy and then create projects to undertake for his own personal growth and then execute them with ease.

A web-based ERM (Employee Relationship Management) package is an employee self-service tool that helps an employee take care of routine business tasks far more easily and focus on higher value-added tasks instead. This self-service extends externally to the organization in the form of an Enterprise Self-service model that allows major stakeholders to interact with the organization in a personalized and collaborative manner. On the whole, it is a holistic collaborative solution that includes CRM, Business Intelligence, Knowledge management and a collaborative commerce .

Above, you have read about Employee Relationship Management and how it collaborates as an Enterprise service model. We can create this model for your company along with other services like Business Process Reengineering, Porting Legacy applications to the Web and Enterprise Application Integration.

Contact us with your requirements and our consultants will get back to you within 24 hours.

Inquire here with your ERM requirements